Glance phone conferences have three ways to control who can be heard. As the Host, you rotate through the modes by hitting *7.
All conferences start in Conversation mode. Hitting *7 moves it to Q&A mode. Hitting *7 again moves it to Presentation mode. Hitting *7 a third time moves it back to Conversation mode, and so on.
- Conversation mode lets everyone speak freely. Choose it for small groups.
- Q&A mode mutes everyone who entered with the Guest Passcode. Each guest can un-mute (and again mute) himself or herself by hitting *6 on their telephone keypad. This is handy for larger meetings or if someone's line is noisy or causing an echo.
- Presentation mode mutes everyone who used the Guest Passcode, but unlike Q&A Mode, they cannot un-mute themselves. This is best for large events, like webinars.
Start webinars and other large events in Presentation mode. When it's time for questions, hit *7 twice to rotate the conference to Q&A mode. Then invite those with questions to un-mute themselves by hitting *6. When Q&A is over and it's time to wrap up, hit *7 again, which rotates the conference back to Presentation mode and mutes everyone.