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My guests wait a minute or more for their view to refresh. What should I do?

Your ISP might be traffic shaping your connection.


To help fix the problem, try this:

  1. Make sure you are not hosting a session.
  2. Single-click the G-icon near your clock and choose Settings > Options
  3. Enable Always tunnel.
  4. Click OK.
  5. Start a new session.


If the new session runs fast, keep this setting and please let us know. Otherwise, go back and disable Always tunnel.