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Glance

I get a message: "Glance is unable to connect securely..." What should I do?

If you try starting a session and get a message saying "Glance cannot connect securely...", there's some problem accepting our SSL certificate.

To disable Glance's secure login feature, follow the steps below:

 

PC users

  1. Click the "G" icon in your system tray. A menu is displayed.
  2. Choose the Settings option.
  3. Select the Account tab.
  4. Place your pointer in the large blank space below the "Manage" button.
  5. While holding down the "Shift" key on your keyboard, double-click your mouse.
  6. Network information section is displayed. Uncheck Secure login.
  7. Click OK.

 

Mac users

  1. Click the "G" icon in the Menu Bar (near your clock). A menu is displayed.
  2. Choose the Settings option.
  3. Select the Account tab.
  4. In the Network information section, uncheck Secure login.
  5. Close the Settings window.