Glance solutions do not come with recording technology. However, there are several great recording solutions that you can use with Glance solutions.
For recording a Glance session, we recommend two applications.
For our PC customers, we recommend a software product called Camtasia. If you're on a Mac, we recommend ScreenFlow. Both applications let you capture what's on your screen along with your voice.
When the session is done, both programs provide the ability to to edit the content and publish it on your website in a variety of formats, such as Flash and QuickTime.
A cheaper option that can still do the job fairly well is Ink2Go, which also has annotation features. A free trial version is available.
To resolve the issue, follow the steps in this section.