A Glance Cobrowse upgrade is a single setting change in the Glance database that determines what version/release of Glance Cobrowse the customer is running.
The upgrade process is completed within a few seconds. Following the upgrade, it may take up to an hour for web caching to take place depending on when the visitor connects to the customer's website.
|Note Web caching does not involve nor is it controlled by Glance.|
Need more help?
- Visit the Glance support home page.
- Contact Glance Support:
- (1) (877) 452-6236 Domestic
- (1) (781) 646-8505 International